1. Data Controller ReGene is responsible for processing personal data collected through the app and website.
Contact: support@regene.health
2. Data We Collect We may collect:
Personal identification data (e.g., email address).
Quiz answers and preferences (related to nutrition and gut health).
Technical data (e.g., IP address, device, browser, cookies).
Payment information (processed securely by third-party providers like Stripe; we do not store card details).
3. Purpose of Data Processing Your data is used to:Generate personalized meal plans. Provide access to recipes and PDFs. Improve user experience and app performance. Send transactional emails (e.g., access, receipts, support).
4. Legal Basis for Processing Data processing is based on:
User consent (e.g., for marketing communications).
Contractual necessity (to deliver the service).
Legitimate interest (e.g., improving the service, ensuring security).
5. Data Sharing We share data only with trusted third parties necessary to operate the service: Payment processors (e.g., Stripe). Email service providers. Analytics tools.
No data is sold to third parties.
6. Data Retention Personal data is retained only as long as necessary to provide the service or comply with legal obligations. After account deletion, data is retained for up to 3 months.
7. User Rights You have the right to: Access your data. Request correction or deletion. Withdraw consent at any time.
Requests can be sent to: support@regene.health
8. Data Security We implement technical and organizational measures (e.g., encryption, access controls) to protect your data.
9. Cookies & Tracking Technologies Policy
What Are Cookies? Cookies are small text files placed on your device when you visit a website or use an application. They help ensure proper functionality, improve user experience, and analyze how the service is used.
Cookies We Use: ReGene uses the following categories of cookies:
Strictly Necessary Cookies. Essential for the operation of the app and website. Enable core features such as authentication, security, and access to user accounts.
Do not require consent and cannot be disabled.
Analytics Cookies Allow us to analyze traffic and usage patterns to improve performance and user experience (e.g., pages visited, time spent). Examples: Google Analytics.Data may be shared with third-party providers for analysis.
Marketing Cookies Used to deliver relevant advertising and measure the effectiveness of marketing campaigns. May be set by third-party advertising platforms (e.g., Meta, Google Ads, TikTok). Data may be shared with third-party providers for targeted advertising.
Third-Party Cookies Some cookies are placed by trusted third-party service providers, including:Payment processors (e.g., Stripe)Analytics providers (e.g., Google Analytics)Advertising platforms (e.g., Meta, Google Ads) Each third party is responsible for its own cookies and data processing.
Managing Cookie Preferences When you first visit our website or app, you are asked to consent to the use of non-essential cookies via a cookie banner. You may:
Accept or refuse non-essential cookies (analytics, marketing).
Change or withdraw your consent at any time via the cookie settings.
Configure cookies directly through your browser settings.
Note: Disabling strictly necessary cookies may affect core functionality (e.g., login, account access). Disabling analytics or marketing cookies will not affect core features but may limit personalized content.
10. Updates to This Policy We may update this policy periodically. Users will be notified of significant changes via email or a notice on our website.